Delivery of email sent to Cloaked Email addresses will stop at 8am PST on May 5th, 2015.

Some Background
When it launched, we built Cloaked Email primarily as a way to offer greater privacy in performing Craigslist transactions. The service was so successful that Craigslist released an “email privacy gateway” only months after Cloaked Email’s debut. We believe Cloaked Email pushed Craigslist to take user privacy more seriously.

Many people, including our team continue to use Cloaked Email to offer a layer of privacy between themselves and websites and services across the internet. We recognize it is a valuable service for some people today.

Gliph has evolved from simply providing general privacy tools to offering privacy around performing transactions. With the release of Gliph Marketplace and Deal Flow, we’ve removed email completely from negotiating P2P deals without sacrificing privacy.

To allow our team to focus on the future, we’re ending support for Cloaked Email.

How to Migrate Away from Cloaked Email

1. Visit the email account you use in conjunction with Cloaked Email.
2. Search your email for “cloak.gli.ph”
3. Note the individuals or services you’ve received email from using a cloak.
4. Log into the service you’ve used Cloaked Email with and change your email address to a new one.

Alternatives to Cloaked Email
Create Privacy Email Address on a Free Email Provider
Create a new Gmail address and use it exclusively for sites you don’t want to know your real name or your primary inbox. Hook this up to your “All” inbox on your smartphone for conveneint reception.

Use Abine’s “Masking” tool 
Abine is a company entirely focused on providing privacy around email and other forms data. They support a product very similar to Cloaked Email.

These extensions were designed to facilitate Cloaked Email, a breakthrough privacy tool we created in the fall of 2012.

We’ve shifted attention away from individual privacy tools and to more comprehensive solutions to privacy problems using Gliph Messaging and Gliph Marketplace.

While we continue to support Cloaked Email creation and administration in all of our clients, we believe it in our community’s best interest to stay focused in these areas.

1. Log into your Blockchain.info wallet using a web browser.
2. Click Account Settings.
3. In the sidebar on the left, choose IP Restrictions.
4. Check the Checkbox for “Enable API Access”
5. In the form field for IP Address Whitelist, add Gliph’s IP address: 45.55.165.14.
6. Hit enter and you’re done!

Here is what that page looks like once you’ve performed these steps:

Connecting your Blockchain Wallet allows you to send and receive Bitcoin on Gliph. It also allows you to both buy and sell on Gliph Marketplace.

Steps to do this using either the Gliph Mobile Web, Android or iPhone app:

1. In the Menu, tap Settings.
2. Under Bitcoin, tap Detach Wallet.
3. In the Menu, tap Bitcoin.
4. Choose Attach your Coinbase Wallet.

Steps to do this on the Gliph Desktop Web app:

1. In the Dropdown Menu, click Account Settings.
2. Under Bitcoin, click Detach Wallet.
3. In the Dropdown Menu, click Bitcoin.
4. Follow the steps to attach your Coinbase Wallet.

You can tell if your Coinbase wallet is attached properly by visiting Bitcoin from the menu. An indicator your wallet is not attached properly is that it says NaN as the current balance. It should show your current balance.

Why is this necessary?
We made some changes recently that may have invalidated some Coinbase wallet credentials. This means you may be able to receive Bitcoin over Gliph, but your account may not be able to send Bitcoin until you follow the steps above.

If you have any questions, or need additional help, please contact Support at username ‘support’ or send us an email at support at gli.ph.

Today, we’re excited to welcome a new member to the Gliph team, who will help us maintain and improve our customer support, Levi Luke. Gliph customer support runs the gamut of resolving problems with logging in to identifying and tracking bugs that require development work to fix.

Levi distinguished himself as a user of Gliph first, including creating the intro video for Gliph’s desktop web app. In learning more about Levi, we found he brings a variety of technical and media expertise to the team.

Levi has been helping out at Gliph for a little while now, and we feel like it is time to recognize his work.  Next time you are in the Gliph app, please consider saying hello and welcoming Levi to the team. You can simply send Support a message in-app, or you can reach him at support@gli.ph.

Please join us in welcoming Levi! You can say hello by sending a message to Gliph Support.

The Support Gliph
The Support Gliph is the primary channel for you to ask questions, make suggestions and communicate with the company.

This account is watched by a few of our team members, and we try to reply as soon as possible. Often we answer questions posed to the Support Gliph within minutes of receiving them.

The Product Updates Gliph
We are often releasing improvements to the Gliph platform, sometimes the changes are rather small and don’t warrant an immediate email newsletter. The Product Updates Gliph is intended as a way for us to announce minor improvements and changes to the Gliph platform.

Company newsletters, and the Gliph Twitter feed continue to be good ways to stay up-to-date on changes, but if you connect with the Product Updates Gliph, you’ll be the first to know. These updates will come in the form of Gliph Messages, and if you have Push enabled, you’ll get them right away.