Gliph Company Blog » Gliph Messaging https://blog.gli.ph Chat, Kick-back and Transact Mon, 24 Aug 2015 17:38:17 +0000 en-US hourly 1 http://wordpress.org/?v=4.3 Adding a Chat Channel to Your SubReddit https://blog.gli.ph/2015/03/30/adding-a-chat-channel-to-your-subreddit/ https://blog.gli.ph/2015/03/30/adding-a-chat-channel-to-your-subreddit/#comments Tue, 31 Mar 2015 01:52:05 +0000 https://blog.gli.ph/?p=1462 If you want to add a chat room to your subreddit, Gliph Chat Channels are a quick and easy way to do that. Gliph has been chosen by popular subreddits over many other chat solutions because it has solid apps for iPhone, Android and a great desktop client. Gliph chat channels offer user privacy and can be customized to your theme.

Here’s how to add a Gliph Chat Channel to your Subreddit:

Step 1. Use the Create Channel Wizard

  1. Log into the Gliph Desktop Web App
  2. Click the Create Channel option in the Menu
  3. Set a Photo,  Banner and short description for your Channel and click Next. Levi made a handy photoshop template to help you get your banner size right.
  4. Share the invitation link with a friend so you know everything is good.

Step 2. Add Your Chat Channel to your Subreddit’s Sidebar

        1. Visit your Subreddit’s settings. The URL is: http://www.reddit.com/r/[YourSub]/about/edit/
        2. Customize this markdown sample code to build out your sidebar:
          ***
          **Community Resources**
          * [Triathlon Chat]([YourChannelInviteLInk]) – Chat with other Triathletes from this Subreddit from your computer or smartphone.
          ***

Example used by /r/ocd

Example used by /r/rickandmorty

Step 3. Submit a new link to your subreddit alerting people to your new chat channel.

We’re here to help! Send an email to support@gli.ph or ‘support’ on Gliph and we’ll help you get going!

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Gliph Chat Channels – Discuss Topics that Matter to You https://blog.gli.ph/2015/03/17/gliph-public-channels-discuss-topics-that-matter-to-you/ https://blog.gli.ph/2015/03/17/gliph-public-channels-discuss-topics-that-matter-to-you/#comments Tue, 17 Mar 2015 13:06:00 +0000 https://blog.gli.ph/?p=1429 We’ve been excited to see the growth of public discussion groups and are graduating them to a new jam on Gliph called “channels.”

What Existing Channels are Available?
You can view and join channels currently available by logging in to the Desktop Web, mobile web or Android applications and tapping View Channels. A complete list of channels available at the time of this writing are at the bottom of this blog entry!

Special Features of Channels
We’ve already begun adding features unique to channels on Gliph:

  • Channels allow the creator or ‘admin’ to choose and promote moderators who can delete messages by any other member of the channel and if necessary kick out a misbehaving member.
  • Channels have a special wizard that allows you to quickly setup and add friends. This wizard also lets you import a list of email contacts to your channel with a single copy-paste.
  • Channels may be joined during signup by new users on Gliph and can be cross-promoted using “related-channels.” Gain new members over time. Admins choose when a channel gets listed in Gliph’s Channel Directory.
  • Channels may show a related listing from Gliph Marketplace. This allows admins and moderators to promote particular items they’re selling to all members of the channel.

All of these features are available today in Gliph for Desktop web and will be making their way to the mobile apps.

Use the Create Channel Wizard
Channels are especially fun with a mix of people you know and those you don’t. Here’s how to get a channel started:

  1. Log into the Gliph Desktop Web App
  2. Click the Create Channel option in the Menu
  3. Set a Photo,  Banner and short description for your Channel and click Next. Levi made a handy photoshop template to help you get your banner size right.
  4. Add existing people you know on Gliph.

Fill Out Your Channel With Related Marketplace Listing and Channels
You can make it easier for other channel members to find a listing you want to promote in Gliph Marketplace adding Related Channels and Listings. Here’s how:

  1. Log into the Gliph Desktop Web App
  2. Enter your channel and click on the Set Related Listings or Set Related Channels button.
  3. Paste up to three URLs of related channels or listings in the order you want them to appear. for Channels, use the invite link. For listings, use the listing URL.
  4. You can Edit these at any time with the Edit link.

We hope you dig these updates and look forward to seeing you in-channel. :)

Featured Channels

Crypto and Tech

Gaming

Entertainment

General Interest

Music

International

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Introducing Gliph Marketplace https://blog.gli.ph/2015/01/05/introducing-gliph-marketplace/ https://blog.gli.ph/2015/01/05/introducing-gliph-marketplace/#comments Mon, 05 Jan 2015 23:50:33 +0000 https://blog.gli.ph/?p=1317

Today marks an important expansion of Gliph with the release of Gliph Marketplace: a new way to buy and sell locally using cash and the Bitcoin digital currency.

Our team has brought together secure messaging, transaction workflow and digital payments into an awesome new P2P transaction experience we call Deal Flow.

  • Deal Flow helps you stay focused on completing a deal by integrating messaging and useful push notifications into the buying and selling experience. Gliph Marketplace has privacy built-in eliminating the distraction of “burner” phone numbers and “email gateways.”
  • Deal Flow saves you time with intuitive listing status updates. For example, when someone is ready to buy something from you, the status moves from “Q&A” to “Offer Submitted.” Deal status updates ensure you have the most recent information so you can make the best decision with your time.
  • Deal Flow earns you money faster by making digital payments an integrated part of the Gliph Marketplace experience. Once you’ve accepted an offer, paying for the item using Bitcoin is handled in a single tap.

You can view a complete video demo of Gliph Marketplace and Deal Flow here:

Gliph Marketplace Deal Flow on Android Screenshot in Samsung Galaxy S5

Gliph Marketplace Deal Flow on Android

Initial Release
Gliph Marketplace and Deal Flow are initially available on Gliph’s Android and mobile web applications. Desktop Web and iPhone versions are coming soon.

While waiting for the iOS update, iPhone users may visit https://gli.ph/m in mobile Safari to start using Gliph marketplace now.

Items available in Gliph Marketplace (like this Playstation 4) may be viewed on the Desktop Web right now.

Becoming a Seller in Gliph Marketplace
At the onset of Gliph Marketplace, our team is personally interviewing and approving every seller on the platform. You can apply to become a seller using this form.

We’re also reviewing each new listing prior to publishing in Gliph Marketplace because:

  1. We want to make improvements on Gliph Marketplace as quickly as possible. We can gather feedback and respond to it faster by limiting how many sellers are using the system at first.
  2. Gliph Marketplace is not a dark market. It is intended to be well-lit and safe place to buy and sell stuff. Especially at the beginning, we want to make sure people’s first experiences are good ones.

One of the results of this will limit the selection of items available in the Marketplace at first. So if you don’t see something you like nearby please be patient. :)

We are planning to approve new sellers regularly.  At first, we are focused on people in the San Francisco, New York City and Portland, Oregon regions. However, we’re looking for people who are knowledgeable about Bitcoin and are happy to accept it as an alternative to cash so please apply regardless of your location. We encourage you to apply.

Conclusion
We are very excited to be bringing this product to market today. It represents a culmination of creative ideas, privacy, technology and embrace of Bitcoin that our entire team is proud of.

We acknowledge we have a lot left to do and over the coming weeks we will be working hard to bring the remaining clients online, add or improve features and find and fix issues. Thank you for your support and feedback! Hit us up at username ‘support’ or at our support email address support at gli.ph.

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Gliph Transitions to New Username System https://blog.gli.ph/2014/09/25/gliph-transitions-to-new-username-system/ https://blog.gli.ph/2014/09/25/gliph-transitions-to-new-username-system/#comments Thu, 25 Sep 2014 19:46:48 +0000 https://blog.gli.ph/?p=1275 Gliph is transitioning away from its Legacy username (symbol-based) to a new alphanumeric Gliph username system. You may now identify yourself on Gliph with a unique username made up of letters and numbers.

This new username may be set by signing in and editing your account profile on the Gliph iPhone, Android and web applications.

You can use your new Gliph username to be found on Gliph via username search or by accessing a Profile Page webpage. Gliph Profile Pages are a new feature on Gliph and covered in this blog entry.

Privacy
Gliph is committed to providing a private communication experience. If you already have a Gliph account and a Gliph Legacy username, you may continue to use Gliph without choosing a new Gliph username.

If you do not pick a Gliph username, you will not be found using the username search function and you will not have a Profile Page webpage.

If you do pick a Gliph username, your public Facet information will be available on your Profile Page.

To ensure you’re sharing what you want, we recommend you review your Profile and privacy settings on your personal information before setting your username. 

Username Selection Details
If you’re thinking about what your new Gliph username will be, here are some details to keep in mind:

  • Gliph usernames may be anywhere between 3 and 16 characters long.
  • They may contain letters, numbers and the underscore character.
  • Usernames are first-come, first serve and are may only be used once.
  • Once selected, you can not change your username.
  • Your new Gliph username will automatically set your your Profile Page URL to https://gli.ph/[username].

And some additional tips for success:

  • Gliph usernames are not case-sensitive at entry, but they will display the CaSe Style YoU choose.
  • Shorter usernames will be easier to remember and share with friends or associates.
  • Gliph is a burgeoning community that relies on trust. Please do not choose usernames intended to deceive, intimidate or threaten other people.

Why the Change?
As regular users of Gliph ourselves, we have found the Gliph Legacy usernames have not become easier to use over time. Though stylistically unique, Gliph Legacy usernames got in the way of the experience in a few ways.

First, people from the Gliph community told us they like the service but find it too hard to connect with other people. A basic function is being able to look up another person in the system and the symbols added friction to that process.

Sometimes when the symbol-usernames were shown in a public group conversation, it was challenging to track who was who. An emerging problem with Gliph Legacy usernames is that they don’t store well in password management tools like 1Password.

The symbol-based usernames were a daring and interesting way to stand out for a company championing privacy and security before people were paying attention to these things.

Privacy and security are still top priorities with us, but Gliph is bigger than those two things. Gliph now helps people connect and transact with each other using Bitcoin. We want the focus here, not on a novel username system.

Moving to alphanumeric usernames simplifies the Gliph platform without sacrificing pseudonymity. You don’t have to remember the symbols that your friend chose or find them on our symbol keyboard. You just need to know their unique written username and type it in.

Supporting Legacy Gliph Usernames
All existing Legacy Gliph usernames will still be supported. You will still be able to search for them and create a 1-on-1 connection or to add them to Group. However, the default search will be to the new alphanumeric Gliph username system.

Fond Farewell
We want to thank everyone who customized their Gliph Legacy username and those who took the time to explain the system to other people.

When we shared this change with friends and family in the Gliph community, there was a combined expression of sadness and also relief. Many of Gliph’s biggest fans memorized and cherished their Legacy username. Some of Gliph’s initial backers took particular interest in the uniqueness of our Legacy username system.

Sadness quickly became nostalgic, though, as folks acknowledged a simpler username system would be to the benefit of all Gliph users in time.  What we lose from leaving behind Gliph Legacy usernames, our team will work to add practical, useful and fun features to take their place.

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Blocking and Unblocking Users on Gliph https://blog.gli.ph/2014/09/25/blocking-and-unblocking-users-on-gliph/ https://blog.gli.ph/2014/09/25/blocking-and-unblocking-users-on-gliph/#comments Thu, 25 Sep 2014 19:04:40 +0000 https://blog.gli.ph/?p=1273 To help ensure you have a great experience on Gliph, we’ve now made it possible to block and unblock other Gliph users.

If you receive unwanted contact on Gliph, this new option allows you to remove your connection with them and prevent a new connection from being created.

This means your existing conversation with the opposing user will be permanently deleted and you will no longer receive notification of direct messages from them. You also will not be able to send direct messages to them.

How to Block and Unblock People on Gliph
Blocking someone is pretty easy, and can be done using Gliph’s web application. Start by logging in to the Gliph mobile or desktop app. Then visit the profile page of the person you want to block.

You can access someone’s profile page by clicking or tapping on their Profile Photo in any conversation.

Blocking Users and Group Conversations
Blocking another Gliph user will not silence them if you are both in the same Group conversation. If someone is giving you grief in a group conversation, we recommend the group admin set the group to Closed and kick the user from the group. This will prevent them from re-joining.

Gliph’s Terms of Service already do not allow harassment of other users. However, we realize people may want immediate and direct resolution to unwanted communication. This new feature is our first step toward providing this.

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Updates to Group Notifications https://blog.gli.ph/2014/09/25/updates-to-group-notifications/ https://blog.gli.ph/2014/09/25/updates-to-group-notifications/#comments Thu, 25 Sep 2014 18:59:19 +0000 https://blog.gli.ph/?p=1271 Today, we released an update to improve Gliph’s notification service for group conversations.

When someone sends a message to a group you’re in, your smartphone will vibrate and play your chosen notification sound. However, after the initial messages, Gliph will enter a cooldown period until you’ve visited the conversation and left it again.

During the notification cooldown period, you’ll still get visual notifications but your phone will not vibrate or make noise. This cooldown period ends after five minutes. That way, if you just missed the first notification you’ll get another reminder about ongoing, unseen activity in your group.

In case you did not know, you can shut off notifications for a particular group or private conversation. This allows you to more carefully control what conversations are important enough to interrupt your day.

Notifications are important in letting you know something happened on Gliph. We know they need to be reliable, and useful. As a result we’ve done revisions to make them more helpful. We believe notifications are a critical part of Gliph’s platform and we will continue to iterate and improve their behavior over time

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Gliph Adds Secure Group Messaging https://blog.gli.ph/2014/07/21/gliph-adds-secure-group-messaging/ https://blog.gli.ph/2014/07/21/gliph-adds-secure-group-messaging/#comments Tue, 22 Jul 2014 00:55:11 +0000 https://blog.gli.ph/?p=1281 Today we’re releasing secure group messaging for Gliph! We’re excited about this release for two reasons: Gliph users have been requesting group messaging and because group messaging is our first release to leverage the powerful improvements we made recently to the Gliph platform.

There are many group messaging apps to choose from, so what makes group messaging on Gliph unique?

  • Strong Identity Controls – Leverage Gliph’s unique privacy capabilities to show your real name to one group on Gliph, and a pseudonym to another.
  • Data impermanence / Deletion – Erase history by deleting any of your messages permanently from a group conversation, removing it for all group members.
  • Protection from Group Snooping – Keep your conversations completely private to you and your group members using Closed Groups in combination with Lockdown Privacy Protection.

It also has some terrific features that make it a great choice for all your Group messaging needs:

  • Cross-Platform – Include Android, iOS, and web users in your group conversations. Access the discussion from your mobile, tablet or desktop computer.
  • Group Profile Photos – Represent your group with a nice photo. (Admin set)
  • Group Notification Preferences – Choose whether to get notifications from any given group.
  • Group Invitation Links – Open groups have single links that allow people new to Gliph to sign up and automatically join your group.

These features also come with new System Messages, which helps show when someone has been invited to or removed from the group.

Group messaging has been requested by Gliph users for a long time, so we’re very pleased to bring it to market on all of Gliph’s clients. Enjoy!

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We Updated some of Gliph’s Systems https://blog.gli.ph/2014/04/21/we-updated-some-of-gliphs-systems/ https://blog.gli.ph/2014/04/21/we-updated-some-of-gliphs-systems/#comments Tue, 22 Apr 2014 05:41:41 +0000 https://blog.gli.ph/?p=1115 Over the past few months the Gliph team has been working on a project to improve how things work behind the scenes. If you’re following the company and want the inside scoop on what’s new that you can’t see, this blog post is for you.

We’re excited about improving peer-to-peer transactions and providing a great platform for identity. In following this passion, we’ve iterated on Gliph by adding new features and changing the way the system works.

Some of the additions were in response to insights along the way. For example when we learned that  the majority of Craigslist deals were handled via email and lacked privacy, we built Cloaked Email to make that a better experience. Later, we realized Bitcoin would be a a fantastic way to close transactions and built in simple Bitcoin transfer into Gliph secure messaging.

We’ve learned a lot about email and believe communication can be faster and better than that. GliphMe‘s secure and private instant channel is the first of our efforts here.

Adding these capabilities over time caused a build-up of technical debt. And like any debt, it can not be ignored. But unlike some debt, it wasn’t the type of thing that could be paid off slowly over time. As a result, this re-factor was focused on two areas of the Gliph platform:

the backend application and the iOS application. On the backend, we re-worked the API which now allows us to build the Android, iPhone and web clients more consistently. On the iPhone client, we’ve changed how data flows internally. To get very specific, we’ve moved to reactive programming, making Gliph more event-driven and providing us a more responsive user experience to work with.

Because you can only make so many major changes at once, we did not focus on updating the Android app to leverage the new API during this project. However, now that the backend is completed, documented and working, we will be tackling this as well. We’ll announce the release of the iOS app as soon as it has been approved.

This release will have few outward facing changes on the web, Android or iPhone. However, it did involve a great deal of effort from our team and has set the Gliph platform for a solid march forward.

Please join me in congratulating the Gliph engineering group on completing this challenging and important development cycle. Say hello on Twitter.

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How to Delete Messages on Gliph https://blog.gli.ph/2014/02/10/how-to-delete-messages-on-gliph/ https://blog.gli.ph/2014/02/10/how-to-delete-messages-on-gliph/#comments Mon, 10 Feb 2014 23:59:20 +0000 https://blog.gli.ph/?p=1093 One of the unique aspects of Gliph is that you can permanently delete messages and other data in the system. This blog entry explains how message deletion works on Gliph, how it is different from most messaging apps and why we believe the removal of data is part of a solid privacy experience.

What happens to Information We Put Online?
It is hard to understand what happens to data we store online. Every text we send, every picture that is transmitted, and every person we connect with is represented by data. This data is transmitted across the Internet and ultimately saved on one or many servers and sometimes multiple devices such as smartphones, desktop computers and laptops. What happens to this data?

Social platforms commonly offer “deletion” or “removal” features that make it appear that you can permanently remove stuff you have put online. Unfortunately, these services are often misrepresenting what actually happens with information.

For example, messaging services like GroupMe and Whatsapp offer to remove messages for you. But depending on the app, your unencrypted messages are saved in a database with a flag marked deleted. Services may be built in a way that they are unable to delete the message on the other person’s phone, instead only “hide” it from your end of the conversation.

For a long time, Facebook would not actually remove photos that you had deleted from your account. Now that Facebook has fixed their system, your photos actually be will be actually deleted within 30 days. Today, you can “Delete this Photo,” however Facebook’s platform may not actually delete it for weeks.

A lot of questions have been asked about how Snapchat handles removal of data. You send a photo to someone, and it is supposed to disappear within a short period of time. However, Snapchat has made it clear that images sent over the service will persist for up to 30 days or until all recipients of the image have opened the photo. More concerning to some is that snaps are not being removed properly from smartphones and can in fact be recovered.

Update (5/8/14): Snapchat settled charges from the FTC that it misrepresented how it was handling user data collection practices.

This is a pretty big problem, since if you don’t have a background in Computer Science, you must rely on what you’re being told in the interface. If it says “Delete,” does that mean right now, forever, from everywhere?

Behind the Scenes on Message Deletion on the Gliph Platform
When we first introduced message deletion on the Gliph platform, our focus was on clarifying why Gliph deletes from both sides rather than allowing complete archiving. (Please see “Our Thinking on Message Deletion“). What follows in this entry is a more general overview of what Gliph is doing with deleted messages.

When you send a message on Gliph, it originates from either the Gliph iPhone, Android or web applications. At that time, the message is stored in a “cache” (memory) of your device. The message is also stored encrypted on the server, and once it is received by the other Gliph user, it may be temporarily cached on their device as well.

If the same message is deleted, (by either the sender or the receiver), the Gliph app first removes the message visually and from the local cache and then tells the server, “remove this message right now!” The server responds by deleting the information from Gliph’s database. If the other person has the app open, and are looking at the conversation, they will not see the message removed immediately.

However, the next time they refresh the view, the app will realize that the data does not exist anymore. This causes their app to visually remove and also delete the message in the local cache. This completes deletion of a message or entire conversation of messages on the Gliph platform.

Nitty Gritty Details
There are a lot of details when it comes to how “cacheing” is handled, particularly around the security of data stored in a local cache. For example, what happens if you’ve deleted a message but the other person hasn’t opened up the app? Is the message still in the device cache and vulnerable?

The security of this area varies with the platform you’re using and what you’ve done to it. For example, iOS protects application data from being accessed using something called “sandboxing” but may be vulnerable if the device is rooted using “jailbreaking.” Android uses a similar sandbox to isolate application data. However, many Android users seek full control over their devices and “root” their phones.

Both jailbreaking on iOS and rooting on Android present important security implications, because these operations can allow apps to access data they otherwise should not be able to. Android users have access to a variety of tools that look for vulnerabilities in apps on rooted and non-rooted devices and attempt to collect data from these apps. 

Gliph regularly wipes and re-loads the local cache on iPhone and Android to help reduce the likelihood that a jailbroken or rooted phone would have persistent message data. However, we strongly advise people to be aware of the security implications of using Gliph on jailbroken or rooted devices.

How Message Deletion on Gliph Works
There are three ways messages are deleted by the Gliph platform today. All of them follow a process outlined in “Behind the Scenes on Message Deletion on the Gliph Platform” outlined above.

Individual Message Deletion
Gliph’s iOS and web apps allow of you to delete individual Gliph messages. This happens when you swipe a message on the Gliph iPhone app to the left and choose delete. In the web app, you tap the Edit button in the top right of any conversation.  On Android, Gliph does not currently offer individual message deletion.

Conversation Deletion
All of Gliph’s apps allow you to delete all messages in a conversation at the same time. On iPhone, you can delete messages by swiping a conversation from the activity view. We have an animated gif showing this behavior in this blog entry.

On Android, the process has a few steps:

  1. Go into a conversation.
  2. Tap the ( i ) button in the action bar to go into the Gliph view.
  3. Tap the 3 dots icon in the action bar.
  4. Choose “clear all messages.”

On the web and iOS you can delete all messages by:

  1. Go into a conversation.
  2. Tap the center part of the title bar on the web or the ( i ) in the title bar of iOS to get to the Gliph View.
  3. Scroll down and choose “Clear Conversation.”

GliphMe
GliphMe (video demo) has its own special behavior in how it handles deletion of messages. Once someone starts a conversation with you using one of your links, Gliph keeps track of when the last message was sent. After 48 hours, Gliph automatically deletes the entire conversation and connection with the GliphMe link respondent.  Connection data is permanently removed from the Gliph database as well.

Gliphme acts like this for two reasons: One, to reduce the clutter from conversations that you probably have no interest in continuing, and two to reduce the amount of unwanted private conversation data that Gliph is storing.

It is possible for GliphMe conversations to avoid this automatic removal after 48 hours. If someone who is not a Gliph user clicks a GliphMe link and uses that page to sign up for Gliph, the conversation will persist just like a normal conversation. At this time, we’re calling this “claiming” a conversation by the respondent. After a conversation has been claimed, the messages can still be deleted from that point using the same procedures outlined in “How Message Deletion on Gliph Works” above.

One area where message deletion is not supported is in a GliphMe conversation that has not been claimed. For example, if you reply to an inbound GliphMe message and then wish to delete that message. You can not do so if the respondent has not claimed the conversation yet. We recognize that this may be in conflict with expectations for uniform deletion behavior across Gliph and are still considering how best to handle this with GliphMe.

Expiring Messages
In the Gliph iOS and web apps, it is possible to set messages to expire after a period of time. This is very similar to how Gliph handles user-directed deletion of messages. Except in this case the server has set a particular time, when it will remove the data from the Gliph database. The next time either the sender or receiver opens the app after the message has been removed from the database, any existing local cache of the message is removed and it will no longer be visible on either user’s devices.

Data Impermanence and Privacy
When other internet services store your conversations permanently, unencrypted, it creates the possibility that that information will be hacked or even misused in the future. This is particularly concerning for messaging services that use advertising-based monetization, or are entertaining acquisition by an advertising-based company. This doesn’t need to happen.

At Gliph, we are designing software to avoid these issues. For example, the new product we released recently, GliphMe, uses automatic deletion of conversations after 48 hours. Another way we demonstrate commitment to this is by honoring what is implied in the interface. As in, “Delete” should mean stuff actually is deleted everywhere Gliph can, as promptly as possible.

The entire Gliph team feels there is a strong connection between privacy and impermanent or ephemeral online activity. This includes not only messages you’ve sent but who you have connected with online in the past.

This issue is particularly important as Gliph extends past simple messaging and into the realm of peer-to-peer transactions. We continue to think deeply about how we can empower people who use Gliph with both user experience and technical implementations that deliver privacy through data impermanence and beyond.

We love feedback! If you have comments on this blog entry or unanswered questions about deletion on Gliph, please send a message to the Support Gliph or to support [at] gli dot ph.

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Introducing GliphMe, a New Way to Connect Online https://blog.gli.ph/2014/01/23/introducing-gliphme-a-new-way-to-connect-online/ https://blog.gli.ph/2014/01/23/introducing-gliphme-a-new-way-to-connect-online/#comments Thu, 23 Jan 2014 10:04:15 +0000 https://blog.gli.ph/?p=1079 The team is pleased to announce the release of GliphMe! GliphMe is a powerful little chat system that can replace email and SMS texting. It can save you time and be used to increase your privacy online.

Introduction
GliphMe lets you create a web link that anyone can use to start chatting with you on your iPhone or Android. When someone clicks one of your links and sends you a message, you will be notified by the Gliph app. You can reply immediately wherever you are from your mobile device. Gliphme is useful in a variety of cases online, and you can learn more at GliphMe’s explanation page.

How GliphMe Works with ScreenshotsGliphMe Mobile Messaging Privacy Security Menu Item
Here’s how it works: You start by creating a new GliphMe link using the menu in the Gliph iPhone, Android or web app. GliphMe appears just below the Bitcoin option.

The first time you enter the GliphMe Management view, you will see you already have one link created automatically. This link is used for invitations you send from Gliph in the recently revised Connections View. You will also see that you have the option, Create new GliphMe link.

GliphMe private messaging Management View

When you tap that, you’re able to choose a public label for the link. This label will be shown to anyone who clicks on the link you’re creating. You should choose something relatively short that describes what the GliphMe conversation is about.

Some examples include:

  • “Trek 4600 Mountain Bike For Sale”
  • “Discussion on implications of the Snowden revelations”
  • “Feedback on ‘Jazz Hands,’ the song I posted on SoundCloud”

GliphMe Management View Private instant messaging web to native mobile chat

Any links you create are listed in the GliphMe management view. You can tap on the information icon to view the GliphMe Link Details view. This view lets you revise the title and also gives you the ability to disable a given link.

Sharing Your GliphMe Link
On iOS, tapping a row from the GliphMe Management view automatically copies it to your clipboard. You can paste this link just about anywhere you want to offer a new channel of realtime communication with you. Here are just a few examples where it might make sense to share a GliphMe link:

  • As part of a tweet. (Include the hashtag #gliphme, if you like)
  • In your LinkedIn profile
  • Over another different messaging app, such as Facebook messenger
  • In an online advertisement
  • In the signature line of your emails on Gmail.

The possibilities are nearly endless for where these links can be used, and we’re interested to hear back from you on what you find most useful. Please message the Support Gliph with your feedback.

What Happens When Someone Clicks a Link
When someone clicks a GliphMe contact link they are presented a chat box that lets them communicate with the link creator. First, Gliph prompts them to enter their name or nickname and asks them to optionally enter an email address as well.

GliphMe Respondent View modal enter name and email address for a better experience. bredren.

If the respondent chooses to enter their email address, Gliph will send them a link they can click to resume the conversation even if they close the browser tab or window. It will also notify them 24 hours before the conversation is immediately deleted.

After they click or tap Start Chat, Gliph presents them with the following chat box:

GliphMe Respondent view from the desktop web

GliphMe - New Push message for a new Conversation When they type their first message in and send it, you, the creator, will get a push notification on your smartphone.

If you open the push notification, you’ll be taken to a typical Gliph Messaging Conversation view.  You’ll won’t be able to send photos to them, delay messages or attach Bitcoin until they sign up and solidify the Connection with you.

Respondents Coming from the Mobile Web
This tutorial showed screenshots of what it looks like when the respondent is coming in from the desktop web. GliphMe also works if someone taps a link on their smartphone. They are presented with a chat box in their mobile browser and can sign up and claim the conversation just the same as desktop users.

How Privacy and Connections are Handled in GliphMe
There are two sides to GliphMe links. The creator of the link, (who is a Gliph user already), and the respondent, who is probably not yet a Gliph user.

As a creator, when you get a message from a respondent, you are not connected at first. Even though you are chatting, Gliph does not display your gliph to the other user. None of your facets, (public or private), are shown in the GliphMe chat window the respondent sees.

The GliphMe chat webpage provides a sign up form that allows the respondent to continue a conversation with the link creator. If they sign up, Gliph automatically turns the conversation into a full Gliph Connection. This conversation will be the first they see in the Activity view when they first sign into the app.  At that time they will be able to see your Gliph and any public-facing facets.

Gliph automatically deletes conversations where the respondent does continue it by creating an account within 48 hours after they sent their first message to the creator. GliphMe conversation deletion follows the same rules as normal Gliph Messaging: the conversation is permanently removed from Gliph’s servers and not recoverable.

The reasoning for this auto-deletion is two-fold: one it reduces clutter in your activity view of conversations with people you don’t continue to stay in contact with and two it encourages new people to sign up for Gliph. (We believe the Gliph platform will be more useful with more people on it, so it is natural for the team to want to encourage new people to sign up.)

You can still delete a connection that is created when a respondent to one of your GliphMe links signs up and claims the conversation. Same rules apply to “normally” created connections, all previous messages between you and the respondent are deleted.

Caveats and Additional Information

GliphMe has some limitations. If the respondent to one of your GliphMe links is already a Gliph user, we can’t automatically convert that into a conversation between you two. What we recommend at this point, is that you ask that person what their Gliph is, and use the normal new connection capability in the Gliph Connect View.  (The little + button in the title bar of the Activity view)

You can delete a GliphMe link on iOS by swiping the link to the left and then tapping the Delete button. You can disable a GliphMe link without deleting it, by tapping the “i” and then flipping the Active toggle.

Conclusion
We’re excited about how the GliphMe link can be used to improve private and secure communications across the internet. We hope you’ll share some of your feedback on the new feature by sending us a message using the Support Gliph.

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