Category Archives: User Experience

Introducing Gliph Reputation

You can now set a rating for another person after you’ve completed a transaction with them using Gliph Marketplace. Ratings you’ve received from completing transactions on Gliph will now be recorded and displayed as an average on your Profile.

Reputation ratings allow you to build up credibility for your account on Gliph. You can use them to help you make a decision as to whether you trust someone before completing a transaction with them.

You must complete a transaction using a listing in Gliph Marketplace to be able to assign reputation.

This means if a Bitcoin payment is involved, you must have a Coinbase or Blockchain.info wallet attached and use Deal Flow to make the payment.

If you already completed a transaction in Gliph Marketplace, you should already have received  an email allowing you to rate the other person or people you’ve interacted with. Transactions completed outside Gliph Marketplace will not offer a chance to set Reputation.

Gliph Profiles continue to become more useful, showing off information about another user’s Marketplace listings, Groups and Channels in common, whether they have a Bitcoin Wallet attached and now the reputation. This information is in addition to the personal data they’ve chosen to share publicly or privately with you.

Gliph profile now shows reputation, marketplace listings and groups or channels in common, along with bitcoin wallet attachment status
This is a screen capture of the current live view of Cory’s Gliph Profile.

We’re excited to see Gliph identity coming into its own with so much useful information!

We’ll be monitoring Gliph reputation to prevent abuse and we plan to increase the depth of information available over time. If you haven’t, get a move on with listing something for sale in Gliph Marketplace to begin establishing your reputation today!

Gliph Chat Channels – Discuss Topics that Matter to You

We’ve been excited to see the growth of public discussion groups and are graduating them to a new jam on Gliph called “channels.”

What Existing Channels are Available?
You can view and join channels currently available by logging in to the Desktop Web, mobile web or Android applications and tapping View Channels. A complete list of channels available at the time of this writing are at the bottom of this blog entry!

Special Features of Channels
We’ve already begun adding features unique to channels on Gliph:

  • Channels allow the creator or ‘admin’ to choose and promote moderators who can delete messages by any other member of the channel and if necessary kick out a misbehaving member.
  • Channels have a special wizard that allows you to quickly setup and add friends. This wizard also lets you import a list of email contacts to your channel with a single copy-paste.
  • Channels may be joined during signup by new users on Gliph and can be cross-promoted using “related-channels.” Gain new members over time. Admins choose when a channel gets listed in Gliph’s Channel Directory.
  • Channels may show a related listing from Gliph Marketplace. This allows admins and moderators to promote particular items they’re selling to all members of the channel.

All of these features are available today in Gliph for Desktop web and will be making their way to the mobile apps.

Use the Create Channel Wizard
Channels are especially fun with a mix of people you know and those you don’t. Here’s how to get a channel started: Continue reading

Gliph 2.0 iPhone App Released – Marketplace Update

Gliph for iOS 2.0 - Gliph Marketplace P2P Bitcoin iPhoneWe’re happy to announce the release of Gliph 2.0 for iPhone.

Gliph Marketplace
For the first time, you can now create, browse and purchase items from Gliph Marketplace from the Gliph iPhone app.

Using cash or Bitcoin to complete a P2P transaction has never been easier! You can chat directly with a buyer or seller, make an offer or leave a deal with ease. Push notifications keep you informed of deal progress.

If you want to pay or be paid in Bitcoin for a listing, just connect your Coinbase or Blockchain.info wallet to your Gliph Account. (Use Bitcoin in the menu)

Updated Activity View
Gliph for iOS 2.0 includes an updated color set and improves the usability of the app. By default, the app is brighter to look at, and +People button has been added to clarify how to add friends or create Groups.

The updated Activity view makes it easy to see items you’re buying or selling in Gliph Marketplace. Listings you’re actively working with are shown right above your conversations. Once you’ve completed or left a deal, these are moved back out of the activity view.

Dark Color Mode
Gliph iOS 2.0 Dark Mode
In Settings you can now enable a “Dark Mode” which turns the title bar black across the entire app.

This subtle change to the look of the app may be attractive if you want to keep a low profile and aren’t big on the new brighter default look of Gliph.

Note, you will need to restart the app after changing this setting for it to take effect. Continue reading

Centralized versus Decentralized

If you’re familiar with Bitcoin as a technology, you know that decentralization is a key part. Decentralization helps protect the Bitcoin network from attack and allows transactions to be confirmed without trust.

Since some of the most positive aspects of decentralization are obvious to Bitcoin users, we wanted to address why Gliph Marketplace, though Bitcoin-enabled, is not decentralized: Continue reading

Gliph Transitions to New Username System

Gliph is transitioning away from its Legacy username (symbol-based) to a new alphanumeric Gliph username system. You may now identify yourself on Gliph with a unique username made up of letters and numbers.

This new username may be set by signing in and editing your account profile on the Gliph iPhone, Android and web applications.

You can use your new Gliph username to be found on Gliph via username search or by accessing a Profile Page webpage. Gliph Profile Pages are a new feature on Gliph and covered in this blog entry.

Privacy
Gliph is committed to providing a private communication experience. If you already have a Gliph account and a Gliph Legacy username, you may continue to use Gliph without choosing a new Gliph username.

If you do not pick a Gliph username, you will not be found using the username search function and you will not have a Profile Page webpage.

If you do pick a Gliph username, your public Facet information will be available on your Profile Page.

To ensure you’re sharing what you want, we recommend you review your Profile and privacy settings on your personal information before setting your username. 

Username Selection Details
If you’re thinking about what your new Gliph username will be, here are some details to keep in mind:

  • Gliph usernames may be anywhere between 3 and 16 characters long.
  • They may contain letters, numbers and the underscore character.
  • Usernames are first-come, first serve and are may only be used once.
  • Once selected, you can not change your username.
  • Your new Gliph username will automatically set your your Profile Page URL to https://gli.ph/[username].

And some additional tips for success:

  • Gliph usernames are not case-sensitive at entry, but they will display the CaSe Style YoU choose.
  • Shorter usernames will be easier to remember and share with friends or associates.
  • Gliph is a burgeoning community that relies on trust. Please do not choose usernames intended to deceive, intimidate or threaten other people.

Why the Change?
As regular users of Gliph ourselves, we have found the Gliph Legacy usernames have not become easier to use over time. Though stylistically unique, Gliph Legacy usernames got in the way of the experience in a few ways.

First, people from the Gliph community told us they like the service but find it too hard to connect with other people. A basic function is being able to look up another person in the system and the symbols added friction to that process.

Sometimes when the symbol-usernames were shown in a public group conversation, it was challenging to track who was who. An emerging problem with Gliph Legacy usernames is that they don’t store well in password management tools like 1Password.

The symbol-based usernames were a daring and interesting way to stand out for a company championing privacy and security before people were paying attention to these things.

Privacy and security are still top priorities with us, but Gliph is bigger than those two things. Gliph now helps people connect and transact with each other using Bitcoin. We want the focus here, not on a novel username system.

Moving to alphanumeric usernames simplifies the Gliph platform without sacrificing pseudonymity. You don’t have to remember the symbols that your friend chose or find them on our symbol keyboard. You just need to know their unique written username and type it in.

Supporting Legacy Gliph Usernames
All existing Legacy Gliph usernames will still be supported. You will still be able to search for them and create a 1-on-1 connection or to add them to Group. However, the default search will be to the new alphanumeric Gliph username system.

Fond Farewell
We want to thank everyone who customized their Gliph Legacy username and those who took the time to explain the system to other people.

When we shared this change with friends and family in the Gliph community, there was a combined expression of sadness and also relief. Many of Gliph’s biggest fans memorized and cherished their Legacy username. Some of Gliph’s initial backers took particular interest in the uniqueness of our Legacy username system.

Sadness quickly became nostalgic, though, as folks acknowledged a simpler username system would be to the benefit of all Gliph users in time.  What we lose from leaving behind Gliph Legacy usernames, our team will work to add practical, useful and fun features to take their place.

Blocking and Unblocking Users on Gliph

To help ensure you have a great experience on Gliph, we’ve now made it possible to block and unblock other Gliph users.

If you receive unwanted contact on Gliph, this new option allows you to remove your connection with them and prevent a new connection from being created.

This means your existing conversation with the opposing user will be permanently deleted and you will no longer receive notification of direct messages from them. You also will not be able to send direct messages to them.

How to Block and Unblock People on Gliph
Blocking someone is pretty easy, and can be done using Gliph’s web application. Start by logging in to the Gliph mobile or desktop app. Then visit the profile page of the person you want to block.

You can access someone’s profile page by clicking or tapping on their Profile Photo in any conversation.

Blocking Users and Group Conversations
Blocking another Gliph user will not silence them if you are both in the same Group conversation. If someone is giving you grief in a group conversation, we recommend the group admin set the group to Closed and kick the user from the group. This will prevent them from re-joining.

Gliph’s Terms of Service already do not allow harassment of other users. However, we realize people may want immediate and direct resolution to unwanted communication. This new feature is our first step toward providing this.

Introducing Gliph for Desktop Web


If you work with a desktop or laptop computer on a regular basis, you know how nice it can be to have an app designed for that lean-back experience. Gliph offers a fantastic Desktop Web experience when you visit the app from a tablet or desktop web browser: https://gli.ph/d

This full-screen experience gives you access to Gliph’s existing features, such as permanent message deletion, Bitcoin payments, and our award-winning privacy point tools. The Desktop Web App also includes support for new bells and whistles including Secure Group Messaging, Profile Photos, Retina Display support, and Chrome Desktop Notifications.

This guide walks through how to use the Desktop Web App.

Sign-up and Set Initial Facets
If you’re signing up for Gliph for the first time, you’ll see you can now set a Profile Photo. This is a new Facet type and may be set to globally public or private. (If private, you may still choose to share it with specific contacts or groups you belong to.)

Gliph desktop web app Continue reading

Introducing GliphMe, a New Way to Connect Online

The team is pleased to announce the release of GliphMe! GliphMe is a powerful little chat system that can replace email and SMS texting. It can save you time and be used to increase your privacy online.

Introduction
GliphMe lets you create a web link that anyone can use to start chatting with you on your iPhone or Android. When someone clicks one of your links and sends you a message, you will be notified by the Gliph app. You can reply immediately wherever you are from your mobile device. Gliphme is useful in a variety of cases online, and you can learn more at GliphMe’s explanation page.

How GliphMe Works with ScreenshotsGliphMe Mobile Messaging Privacy Security Menu Item
Here’s how it works: You start by creating a new GliphMe link using the menu in the Gliph iPhone, Android or web app. GliphMe appears just below the Bitcoin option.

The first time you enter the GliphMe Management view, you will see you already have one link created automatically. This link is used for invitations you send from Gliph in the recently revised Connections View. You will also see that you have the option, Create new GliphMe link. Continue reading

New Gliph for iOS 7 Changes Bitcoin Support, Overhauls Design and More

We’re launching a new version of Gliph for iOS 7 today with a raft of updates that make Gliph more useful and easier to use. But first, some important news about Bitcoin.

Bitcoin Updates

  • We were asked by Apple to remove the ability to send Bitcoin from the iOS app. We fought to keep it in but it was not possible. You can read more about what happened in a special blog entry we wrote about mobile apps in the App Store and Google Play.You can still create wallets, view balances and receive Bitcoin in the Gliph app for iOS send Bitcoin using Gliph on iPhone, using the same interface as before. Just visit https://gli.ph/m when you need to send Bitcoin, and continue using the app for normal push notifications and messaging.
  • We removed the option to create or attach a wallet from european wallet provider BIPS, which has decided to shutter its consumer-facing Bitcoin wallet service in the wake of a security breach.
  • Usually, there is cool news about Bitcoin and Gliph but not in this release. Hang with us, we are in it to win it with Bitcoin. This is just the pre-season. Gliph’s implementation of Bitcoin will come back harder, faster and stronger no matter the platform.

Miscellaneous Updates

We’ve made a raft of improvements across the Gliph iOS app:

  • gliph delete conversation IM text security privacyYou can now log into Gliph for iOS using your email address on your account. (Previously you were required to log in using your Gliph username)
  • You can now delete all messages in a conversation from the activity view. That’s right, just swipe a conversation to the right and choose Delete Messages. Learn more about permanent message deletion on Gliph.
  • You now tap the information button in the title bar to view connection settings and choose a tag for a connection.

Design Updates for iOS 7

Apple made bold choices with design themes in iOS 7. In the new Gliph app for iOS, we’ve sought to embrace them. Design geeks read on! Continue reading